Technical Support
Technical Support
Frequently Asked Questions
Solar Fire v4 series (and v3 series: no longer sold or supported)
Installation Problems:
1. What does the message "Could not copy file xxxxxxx.xxx. Possibly corrupt. Error code 65536" mean?
This is caused by a corrupt master disk or a segmented file on the master disk being loaded. With this error you cannot proceed with the installation. Terminate the SETUP installation program and contact Astrolabe for instructions for disk replacement.
2. What does the message "Could not copy file xxxxxxxx.VB_ ... A file of same name but of a later date exists ..." mean? (peculiar to Solar Fire v3.)
This message refers to the fact that you already have certain Visual Basic application files (.vbx files) on your system of a later date than the ones of an earlier date on the master disks you are
trying to load. You will be given three buttons to click: Yes | No | Cancel.
In all cases click NO. You do not want to load another copy of the file to any other directory on your system. The most common files mentioned in this message are: THREED.VBX and SPIN.VBX.
3. What is an ACS PC Atlas .VBX file installation filename clash?
Another file date copy problem may occur with the ACS PC Atlas file called ACSATLS.VBX which is on both Solar Fire's and the ACS PC Atlas's master disk sets, but you may already have it if you've installed the new PC Atlas for Windows. If you get a
message concerning this file, you will be given three buttons to click: Yes | No | Cancel.
In all cases click NO. You do not want to load another copy of this file to any other directory on your system. If you click Yes to load another copy, the PC Atlas for Windows will not work.
4. What does the Solar Fire v4 fonts "Problem" loading message mean?
When loading Solar Fire 4 you may (rarely) get a message about deleting the fonts ET Sans Serif, ET Astro and ET Astro Bold. Initially ignore this message by clicking OK. When Solar Fire starts after the installation has finished and you see the astrological glyphs at the bottom of the main screen, you're OK and can ignore that message. If, when you cast and view a chart in Solar Fire v4 and the planet/sign symbols appear to be weird, funny-looking characters, it means that the Solar Fire fonts are not being read by the program. You will have to delete old Solar Fire fonts and install the fonts from the master disk. See next item.
5. How do I delete old or defective Solar Fire v4 fonts and reload them from the installation disks?
Close Solar Fire. On the desktop click Start | Settings | Control Panel. Double-click on the Fonts icon. Scroll through your fonts list and highlight ET Sans Serif. Then while holding down the <Ctrl> key also click on the two other fonts ET Astro [TrueType] and ET Astro Bold [TrueType]. All three will then be highlighted. Next click on the File menu and then click Delete. Click OK or (Yes) to delete these fonts from your list of installed fonts. Next insert Solar Fire v4 master disk #3 in your drive A:. In your Fonts utility open the File menu and select Install New Fonts. In the drive selector box select drive A:. When you do, the three fonts on that master disk will come up in the dialog box. Hold down the <Ctrl> key and click on all three fonts. Then click OK to load them. After they load you will note that the ET Sans
Serif font is now listed as ET Sans Serif 7,9,11,13,15. This is the corrected screen font.
Close the Fonts utility and start Solar Fire. This time the screen planet/sign glyphs should now be readable.
6. Why are the Solar Fire v4 application icons missing in the program group?
Symptom: at the end of loading disk Solar Fire v4 master disk #5, the SETUP program does not create the Solar Fire Group and the 14 icons within it.
To manually create a set of SF icons:
Close what you're doing and go back to your desktop or Program Manager. If you have Windows 95/98, click Start. Then click Run. If you have Windows 3.1, click File. Then click Run.
In the Command Line box, type:
C:\SOLFIRE\SOLFIRE.EXE LOADICON and hit OK
or if Solar fire has been installed to a directory named \SOLFIRE3 (usually if you've upgraded from v3 to v4), type:
C:\SOLFIRE3\SOLFIRE.EXE LOADICON and hit OK
The group and its icons should then be created.
Running Solar Fire: Problems and Misunderstandings
1. The city of New York always appears at the top of the main screen in Solar Fire. How do I change the place details to my own choice of default locality?
When Solar Fire is first installed, the city of New York automatically appears on the main screen, and also in the new chart data entry screen. To change this, choose "New" from the "Chart" menu on the main screen. First, type in the place of your choice, the longitude, latitude and the time zone details. You'll see a small box titled "Default Place". Click on the "Save" button in this box. Then click OK to cast this chart (you do not need to save it, however).
From now on your chosen place will appear each time you open the new chart screen, and also on the main screen.
2. In Solar Fire v3 why doesn't the aspectarian show aspects within the orb I've specified?
This may happen with Solar Fire 3 only. Quit the Chart view screen. In the main Screen click on the Chart Options menu. Click on 3D Aspects to turn it to OFF. Then click "Preferences" and click Save Settings and then click <OK>. Open the View menu and select Chart + Grid. Click the Redraw button and the aspects will now be calculated ecliptically. See your Solar Fire manual for an explanation about 3-D Aspects.
3. Why aren't all the planets I want shown in the screen wheel?
Quit the Chart view screen. In the main screen click the Chart Options menu. Click on Displayed Points, then click on the Edit button. Add the planet(s) you want to the list of selected planets and click Save. Then click Select. Put up the chart on the screen and click Redraw.
4. Why aren't all my selected planets being aspected?
Quit the Chart view screen. In the main screen click the Chart Options menu. Click on Aspected Points, then click on the Edit button. Add the same planets you use as Displayed Points to the list of selected planets and click Save. Then click Select. Put up the chart on screen and click Redraw.
5. Why do I get out of memory errors when running Dynamic Events Reports?
This can happen even if you have 32Mb RAM or more!
Close the dynamic report screen return to the main screen. Open the View menu and click on Clear Images. This will free up some resources. Return to the dynamic menu and try a dynamic report of a shorter duration. Make sure that the transiting Ascendant and transiting Midheaven are deselected in your displayed transiting points file. If out of memory or "not enough resources: report will be truncated" messages still appear, close Solar Fire and go back to your Desktop or Program Manager. Close any memory-resident applications that may be running such as TimeMinder, Winfax, the Internet or any other memory-resident utility. Solar Fire 4 needs as much RAM and resources as you can give it, especially in the case of very long dynamic reports. When closing whatever you need to close, restart Solar Fire and in the main screen click the Help menu and then click About Solar Fire. Resources should be above 65% free.
6. Why are bi-, tri- and quadri-wheels missing minutes of longitude or missing the Rx (retrograde) symbols?
This is usually simply a matter of choosing a different wheel style file. In the main screen open the Chart Options menu. Then click on Wheel Styles. To select a different biwheel click on Biwheel. Select the file BI2.WH2 and click Select. Put up a biwheel on the screen and click Redraw. To save this wheel-style file as your default, open the Preferences menu in the main
screen and click Save Settings. Click OK to the "...overwrite defaults" message. To select a different triwheel: in Chart Option | Wheel Styles click on Triwheel. Select the file TRI2.WH3 and click Select. Put up a triwheel on the screen and click Redraw. To save this wheel-
style file as your default, open the Preferences menu in the main screen and click Save Settings. Click OK to the "...overwrite defaults" message. To select a different quadri-wheel: in Chart Option | Wheel Styles click on Quadri-wheel. Select the file QUAD1.WH4 and click Select. Put up a quad wheel on the screen and click Redraw. To save this wheel-style file as your default, open the Preferences menu in the main screen and click Save Settings. Click OK to the "...overwrite defaults" message.
Also you can use the Wheel and Dial Designer Utility to edit and add minutes and/or retrograde symbols to these existing wheel-style files or create new wheel-style files. See the chapter in the Solar Fire manual on the Wheel and Dial Designer Utility.
7. Why won't Kepler chart files import into Solar Fire?
Solar Fire v4 and v3 can only import Kepler v2.7 chart files. Kepler v2.2 chart files or those from later versions of Kepler will not import. Please call Mr. Cochran at Kepler for chart file conversion support.
8. Why am I missing natal chart interpretations?
As delivered to you there are some aspects interpretations that have not been delineated simply because the program authors have not completed all possible aspect combination interpretations (due to time constraints). These are most commonly the interpretations for a few minor aspects.
However, if common aspect interpretations (i.e. Sun trine Moon) are missing, or if Solar Fire indicates that "There is no interpretation for this aspect" all and every time, it means that the file STANDARD.INT in the \INTERPS subdirectory is either missing or corrupt. The only solution is to reload Solar Fire. The following applies if you have not edited the text database and just want to get back the interpretation text database that comes with Solar Fire. If you have edited text, call Astrolabe Technical Support.
-> Deleting STANDARD.INT and reloading Solar Fire: Before you reload Solar Fire you must first delete the file STANDARD.INT. To do this: in Solar Fire 4 click on the Interps
menu in the main screen. Then click on Interpretation Files. Then click on Natal. Highlight the file STANDARD.INT and click the Delete button. Click OK to confirm deletion. Then click Cancel to go back to the main screen. Finally close Solar Fire. Reload now from your master disk set just as you did when you first loaded the program. When you run the SETUP installation screen, there will be a screen showing you portions of Solar Fire that you can reload. Make sure you click an X in the box next to 'Interpretation Files'. Then click Continue to begin reloading. At the end of loading disk #5 you will get a message about adding
more icons to the Solar Fire Group. Seeing that you already have icons, click NO to this message. When Solar Fire starts open a chart from the Open Chart Database menu and View it on the screen. Double-click on any planet in the chart wheel. You should now get an interpretation for this planet/house/sign in the interpretation dialog box.
9. Why are chart files calculated by Solar Fire 2 scrambled when opened in Solar Fire 3?
This is due to the fact that the upgrade from Solar Fire 2 to Solar Fire 3 underwent a change in chart file structure. In Solar Fire v2 start the Chart Import utility and select the chart file name to import. Then select for the destination directory the same directory C:\SOLFIRE\USERDATA. Then make sure that the destination filename is the same as the import file name. Then, under "File Type", select the "Solar Fire" file type. Then click the Transfer button. This converts the original SF2 calculated chart file to an SF3 chart file type that Solar Fire 3 (and Solar Fire 4) can read.
10. Solar Fire v3: Why does the Sidereal Time for the chart in the Chart Analysis Report appear to be incorrect?
It is not wrong. Solar Fire 3 is displaying the chart's GST - Sidereal Time at Greenwich, whereas Astrolabe's Nova program shows local sidereal time. The Solar Fire v4 upgrade now displays both GST and LST (Local Sidereal Time).
11. Why are LMT charts imported from Blue*Star incorrectly recalculated in Solar Fire?
This is an old bug and was fixed in Solar Fire v3.13 and in Solar Fire 4. Most users will never encounter this. Call for Solar Fire v4 upgrade and price information.
12. What do I do if I get the error message: "General Application Error in KRNL386.EXE" ?
Close Solar Fire. Close Windows completely to DOS. Restart Windows and re-install Solar Fire. If problem persists, you may have to re-install Windows.
13. Why are hit numbers (1/1, 1/2. 1/3, etc.) in the dynamic Time Map scrambled?
This is an old bug and was fixed in later versions of Solar Fire v3 and in Solar Fire 4. Most users will never encounter this. Call for v4 upgrade information and upgrade price.
14. Why are Rise/Set times wrong when a planet is passing 0 degrees Aries of RA?
This is an old bug and was fixed in later versions of Solar Fire v3 and in Solar Fire 4. Most users will never encounter this. Again call for Solar Fire v4 upgrade information.
15. With Windows 95/98, why can't I see the bottom of the main screen where the planetary clock positions are located?
The answer here is that the bottom or top of the Solar Fire main screen is hidden by the Windows 95/98 task bar. Moving astro-clock positions are therefore not visible. It's best here to auto-hide your task bar. To do this, right-click in a blank area of the task bar. Left-click on Properties. Select Auto-hide and click OK. The task bar will then be hidden allowing you to see the entire Solar Fire main screen. To make the task bar become visible, drag the mouse pointer to the very bottom of the screen display.
16. Why is my Part of Fortune in a different position in Solar Fire v3 and v4 compared to v2 and some other programs?
Solar Fire v3 and v4 automatically use a different calculation for the Part of Fortune in diurnal and nocturnal charts. In previous versions of Solar Fire, and in some other programs, the same calculations have been applied to day and night charts. Therefore if you were born at night, the position of the Part of Fortune in Solar Fire v3 may differ from previous versions, or other programs, or your own calculations. Solar Fire users can choose between the day/night formula or the daytime formula only under the Preferences menu option in Solar Fire's main screen. You simply click on Part of Fortune and select the formula of your choice. To save your choice as default, open the Preferences menu again and click Save Defaults. Click OK to the "... overwrite current defaults" message.
Solar Fire v4 / v3 Printing Problems
1. Why are the Aries, Taurus, and Conjunction glyphs missing in printed wheels?
This is caused by a known bug in early HP LaserJet 4 printer drivers. Please call HP technical support for a free new driver, or download it from the HP.COM website.
Temporary solution:
Close Solar Fire. If using Windows 3.1, in Program Manager click on the Main icon and then click on Control Panel | Printers. If using Windows 95, on the desktop click Start | Settings | Control Panel | Printers. In the Options dialog box of the printer driver settings select Raster mode instead of HPGL-2 mode and click an X into the "Print TrueType as Graphics" box. Then click OK all the way out of the driver menus. Restart Solar Fire and print a wheel. Another known cure is to make the LaserJet III driver, instead of LaserJet 4 driver, the default printer driver for use with Solar Fire 3.
2. Why is only half a chart wheel printing out?
This can happen with an old HP LaserJet printer (usually II or IIp) with only 1 Mb of printer RAM. You will have to upgrade your LaserJet printer to 2Mb more of RAM.
Temporary solution:
Quit Solar Fire and, with Windows 95/98, click Start | Settings | Control Panel | Printers. Select low or 150 dpi for the resolution setting for your printer driver. Then click OK all the way out of the driver menus. Restart Solar Fire and you will be able to print a complete wheel.
3. Solar Fire 4 on Windows NT and Glyph Font Printing Problems
See your Solar Fire 4 manual for instructions on how to delete your existing Solar Fire fonts and add the special WINNT fonts from your master disk #3. Call Microsoft for Windows NT Service Pack 3 (note: Service Pack 4 may not work!).
4. Why aren't Chart Report options printing out and why do I get a General Protection Fault error in one of the Windows printer .DLL modules?
On the Internet go to the printer manufacturer website and download the latest printer driver free. This is the cure for 90% of printing problems. If this printing problem persists, disable Winfax and/or America on Line if you are running them. If you're on a computer network, copy Solar Fire's font files to the directory on the computer where all the network fonts are located. These font files are, for Solar Fire 3, SFSANS.FON, SOLFIRE.TTF and SOLFIREB.TTF, and for Solar Fire 4, ETSANS.FON, ETASTRO.TTF and ETASTROB.TTF. If problem still persists, call Astrolabe.
5. Unresolved printer driver problems.
HP DeskJet 1200C: this driver, unless it has been updated by HP, will not handle Solar Fire v3's SOLFIRE fonts locations 0128 and 0129 (Aries and Taurus glyphs). Solar Fire usually crashes at printout time. There is no known cure. But if the 1200C can use an installed 550C driver, it might print. Otherwise, in the final analysis, to print with Solar Fire, you may have to procure another DeskJet printer model of which all, but the 1200C, are currently printing fine. Best recommendation: contact Astrolabe for Solar Fire v4 upgrade information.
Using Solar Fire 4 Fonts in Word Processing Programs
Download a PDF file that will detail the character map locations in the Solar Fire fonts and tell you how to update documents that use older Solar Fire fonts (v. 3 or earlier).
1. Why do the printed chart wheels have no planet or sign glyphs?
This may happen if you are printing with an HP LaserJet 4 and have an early LaserJet 4 printer driver installed. The problem is in the Windows LaserJet 4 printer driver, not in Solar Fire itself. Here's how to fix this: Before clicking the Print button, click the Printer Setup button. Then click the Options button. Click the little box next to "Print TrueType as graphics" so that an X shows in the box. Also, in the "Graphics Type" selector box choose "Raster Mode" instead of the HPGL graphics option. Exit the printer setup and click Print. The chart wheel should be OK now. The best solution is to obtain the most recent printer driver for your printer from Hewlett Packard. This is always recommended regardless of the type of problem. Check with HP or your local PC software outlet and find out what the latest driver version is. You can find your existing driver version number by clicking the "About" button in the printer setup dialog box.
2. How do I use JigSaw to find which members of my group are affected by a particular eclipse (or any fixed zodiac position)?
Select the Family Search option. In the main screen select "Specified Position", then enter in the degree of the eclipse. Select the harmonic; choose the orb and; select the natal points. Jigsaw will now scan the group and find which family or group members are receiving an aspect from the eclipse (or any other fixed position). Jigsaw will first find which natal point is receiving the aspect and then display which family or group member is involved.
3. How do I use JigSaw to find if charts have a planet or an angle on a particular midpoint via the 8th harmonic?
Follow these steps:
- Select the project that you are working on.
- Go to Research "Add a Point".
- Select the Jup/Pluto midpoint (or any other you want to look at).
- click OK.
- Open the Research module.
- Select "Harmonic aspect and Phases".
- In the Harmonic Select section at the lower left part of the screen type in "8".
- Select the orb that you wish to use in the "Aspect Orb" box.
- Select the Planet or Angle that you wish to check out and by using the Control key also scroll to the end of the list and you will see the Jup/Pluto midpoint. (or any other midpoints that you have selected in the "add extra pts" in step 2).
Use the Control key and select this midpoint (the Control key
allows for multiple selection of points).
- Click "Start".
- Go to Table view.
You will see the numbers of charts that have this planet on that midpoint as well as the type of aspect. If you want to bunch them all together into a separate file, you will need to use the Filtering option (see the JigSaw manual) and filter them one at a time and then merge the files into one. Depending on exactly what you want to do, you may be able to short-cut this. So in the tables (or polar graphs or bar graphs) you will get the number of charts, but you will need to Filter these in the Table view if you want to know which charts. We are currently selling Jigsaw Version 2 which will make this type of exercise quicker.
4. What does the Harmonic components selection in Jigsaw do?
Consider that we have a group of 500 actors. We could create a circle label with the 360 degrees of the Zodiac. For each of our actors we could plot the positions of their Moons (or any other point). For each Moon we could place a dot at its place in the 360 dial. After doing this for all 500 of our charts we may notice that there was a wave pattern showing. If there was a wave with four peaks, then we are looking at a fourth harmonic - in
zodiac position - implying that the set of actors had a harmonic tendency to have their Moons in one of four particular places in the zodiac which were all in a fourth harmonic relationship. We can also do this in the diurnal circle. Addey found that his 1095 scientists had a tendency to have Saturn in one of four places in
the diurnal circle and that those places were all square to each other. So when you run a group through the Harmonic components in Jigsaw - whether diurnal or zodiacal - you are asking Jigsaw to
take every point you have selected and plot them on a circle (diurnal or zodiacal), examine the harmonics 1 to 60, and tell you the amplitude of every harmonic. For example, in the above example, the column at the number 4 in the bar graph would be high, indicating that that particular wave pattern was strong. So you should look at these bar graphs, looking for height of column and the number of the column. This tells you which harmonic is
strong with that point or planet for that group. It does not tell you how many planets are at that point but rather its amplitude. The phase part of the program is then for you to determine WHERE in the zodiacal or diurnal circle the peaks are of this particular amplitude occurring.
5. How do I find the number of 5th harmonic aspects (or any other harmonic for that matter) that a group of charts have?
Select the option Phases and Aspects in the research main menu. You will notice that you will have two division types: Phase or Aspect. Click on Aspect. You will notice that to the lower left there are boxes for you to change the orb you want to use as well as the harmonic that you want to examine. Once you have selected that, select the planets and points that you want to include in your scan. Run the program. You will get a bar graph showing the
results for the first two planets that you selected. Scroll down to the bottom of the drop-down menu for the points to be displayed and select All Points. This summaries your results. For example, for the actors, all 399 of them, I scan them for 5th harmonic aspects using an orb of 3 degrees. I found the following:
206 have conjunctions
145 Quintiles (72 degrees)
90 BiQuintiles (144)
111 BiQuintile (216)
138 Quintile (288)
Notice it will separate the 72 from the 288. To find which charts have a particular aspect, e.g., which charts have the 72 degree quintile, display the information in a table rather then in a bar graph. Then use the filtering tool to select that section of the table. Jigsaw will then place all of those charts into a separate file.
Solar Spark
1. How do I delete a chart from my Solar Spark chart file?
After you have opened your Solar Spark chart file simply highlight the chart you would like to delete and hit the
Delete key on your keyboard.
ASTROLABE DOS PROGRAMS
The following notes on Astrolabe DOS programs cover the most common problems reported.
1. Why can't I display asteroids and/or TNPs?
This is most likely due to the fact that the desired asteroids and/or TNPS are not turned on in the Main Chart Default Planet Selection window. In the Main Menu select Installation. Then select Main Chart Defaults. Hit <Enter> all the way down to Planet and Point Selection. In the planet/point selection window on the left-hand
side of the screen type Y in each blank next to the planet/asteroid/TNP name you wish to have as default. When
finished typing Ys, type C to close the selection window and then type C to close the Main Chart Defaults screen. To save your default selection highlight Write Out Defaults and press <Enter>. Then select Return to Chartwheels.
To test, put a chart up on the screen. Then press the <F1> key, select the Options menu and then select Xtras. This will display the conventional planets along with the additional asteroids and/or TNPs you selected.
2. Why sometimes do the astrological glyphs in screen wheels
become fuzzy?
This may happen on occasion when flipping from 90-degree screen wheels back to 360-degree screen wheels several times. This is an unknown graphics problem with the Borland graphics package. Usually, to clear this up, just exit to main menu and display the chart again.
3. Why do I get this error message: "No outer planet ephemeris for date?"
a. This error message occurs when entering a chart date using an incorrect format or if the date is outside the ephemeris date range.
Enter dates in month, day, year format, each separated by a space or period or comma but NOT a hyphen. The year must be a 4-digit year like 1947, not 47.
b. This error message occurs when starting the program.
When this happens, it means that Chartwheels has lost the path to the ephemeris files. To fix it, you must reconstruct the NVPATH.DAT file.
To reconstruct the NVPATH.DAT file : At the C:\CH2 prompt type:
COPY CON:NVPATH.DAT <Enter>
<Ctrl> Z (hold down Ctrl key and hit Z at same time)
Finally hit <Enter>.
You'll see message: 1 file copied.
Start up Chartwheels. You should now be able to go to the Main Menu. If necessary (i.e., if chart files are not in the C:\CH2 directory) select the File Path for Charts option in the Main Menu to reset the chart file path to the directory on your system where you're reading chart files from.
4. Why do I get this error message: "You have a serious problem. Contact Astrolabe?"
a. This message may appear when leaving the Utilities menu. With older versions of Chartwheels you will occasionally get this message after leaving the Utilities menu to go back to the main menu. Program will then quit to DOS. Ignore the message and start up Chartwheels as usual. Note that this does not happen in last production version 1.4 of Chartwheels II.
b. This message appears when starting Chartwheels.
This will happen if your user name and serial number was not encrypted on your distribution disk in the executable file NVCH2.EXE before shipping. The program will not start up at all. Call Astrolabe Technical Support for instructions.
1. Why does the option in Chartwheels II's Main Menu, "Go to Timegraphs" not work?
This option only worked if you had Timegraphs I in the same subdirectory with Chartwheels. With Timegraphs II on your system this option is now disabled. The way to go easily from one to the other of these two programs
is to always start Timegraphs II first. In Timegraphs II's main menu, to go back to Chartwheels, select the "Go to Calculation" option. This starts Chartwheels or another calculation program found or selected when you ran the TGSETUP installation program. To leave Chartwheels (or your other calculation program) select Exit To DOS in Chartwheels' (or the other calculation program's) main menu. Then Timegraphs II will start.
2. Why does the graph draw very slowly?
Select Compute Disk Ephemeris in the main menu and calculate disk-based ephemerides for the years you need.
Also select the R)ead ephemeris option instead of C)ompute ephemeris option.
If a particular transit-position ephemeris file (*.GLG file) does not exist, Timegraphs will automatically go into Compute mode and the graph will draw slowly. If the *.GLG files for the selected years do exist, and you select Read mode, the graph will draw much more quickly.
3. Why does the graph bomb when trying to draw?
This can happen if you have a bad chart record in your chart file or a bad program file in Timegraphs' directory.
Recast the chart with the calculation program you're using. If the graph still bombs with a newly-cast chart, the problem lies in a bad program file. At this point reload Timegraphs per the instructions in your manual.
4. Why is the printed graph taking too much time to draw?
This usually happens if you've selected to draw the graph in High resolution. Set the the resolution to Medium, or for quicker, rough graphs, to Low resolution.
Printwheels and Printwheels DTP
Loading Problems with Windows 95/98:
1. Why does the program indicate that there are missing files during first run after the SETUP program has installed Printwheels to your system?
This happens if you're trying to load Printwheels with Windows 95/98 active. With Windows 95/98 active you'll only get a partial installation (master disks 2 and 3 do not load). The solution is to "shutdown" Windows 95/98 and restart in MS-DOS mode. To do this, on your Windows Desktop click Start, then click Shutdown. Then select "Restart the computer in MS-DOS mode" and click the (Yes) button. This takes you to the DOS prompt, usually C:\WINDOWS. At this point you can begin to load Printwheels correctly. See your manual for installation instructions.
Problems Running Printwheels
1. Why does the program bomb to runtime error 207 after trying to print a graphic chart from a New Moon chart or a chart with the Moon on the 1st house cusp?
This is an old bug and was fixed in later versions of the program. Contact Astrolabe for update/fix information.
2. Why, when using Printwheels DTP, do CGM graphics image files show as mirror image or just a vertical line in my desktop publishing program?
Try outputting your graphic Printwheels DTP image to an HPGL graphic file. Although many DTP programs filter CGM graphics correctly, other DTP programs do not. This is most likely due to a filtering problem in the DTP software itself.
3. Why are chart forms taking a long time to print out?
The Printer resolution setting in Printwheels may be set to High. Select M for Medium resolution. On any printer, printouts will necessarily be slow because of graphics images being drawn in computer memory first before they are dumped to the printer.
4. Why are some glyphs in wheel printouts missing?
This can happen if you are printing on a laser printer with only 1 megabyte of printer RAM. The solution is to upgrade your printer RAM to at least 2.5 megabytes. Alternatively, you can select Low resolution for graphic output.
Professional Natal Report DOS Version
Loading Problems with Windows 95
1. Why does only master disk #1 load and the SETUP program never asks you to insert the subsequent installation disks?
This happens if you're trying to load PNR with Windows 95/98 active or in Windows DOS window. With Windows active you'll only get a partial installation (master disks 2 and 3 do not load). The solution is to "shutdown" Windows and restart in MS-DOS mode. To do this, on your Windows Desktop click Start,
then click Shutdown. Then select "Restart the computer in MS-DOS mode" and click the (Yes) button. This takes you to the DOS prompt, usually C:\WINDOWS. At this point you can begin to load PNR correctly. See your
manual for installation instructions.
Problems Running Professional Natal Report
1. When sending reports to the screen, what does the message "No database ending in c.00" mean?
This happens if you are trying to send a report to the screen and you forget to select Screen Use Format in the Output Options menu. To send a report to the screen successfully:
Enter New or Old chart data as usual in the Natal Data Entry screen. At the bottom of that screen, type Y at the Change Output Options field. Then in the prompt labeled "Text vers." make sure you select "Screen Use Format." Finish up your input and choose "Start Computation" in the main menu to output the report. The output will then correctly go to the screen without the error message.
2. Why does the report quit printing at about 17 pages into the report?
This can happen with Epson LQ and Epson-compatible LQ dot matrix printers. Switch the printer into "draft mode" and then redo the printout. If you do not know how to do this, please read the printer owner's manual for instructions.
3. Why do some delineation paragraphs repeat the same sentences over and over within the delineation itself?
This is a known bug that occurs if you've selected the SSA (sans-serif) font as the printer font. The solution is to use the TRA font instead of the SSA font. You select this font (TRA) in the Page Formatting menu in the
General Installation and Defaults menu.
Printing Problems
1. Why is the bottom of one page is spilling over to the next page leaving a lot of nearly blank pages?
This is the classic 66 line-per-page pagination problem when printing with a LaserJet or DeskJet (inkjet)-compatible printer. To fix this, in Nova's Printer Installation option, select printer #30 (shown as "None of the above"). Then enter the following control codes:
+----------------------------------------------------------------+
| User Defined Printer Commands |
+----------------------------------------------------------------+
If your printer is not listed, you may enter the needed codes
yourself. Consult your manual for the correct codes as requested
below. We need the codes for 10 characters per inch, 16 or 17
characters per inch, 6 lines per inch and 8 lines per inch. You
may enter up to 10 DECIMAL ASCII values for each printer code
required. As you type in each ASCII code, hit the <Enter> key to
go to the next blank. Here are the codes:
Type 0 and hit <Enter> to end each row
#1 #2 #3 #4 #5 #6 #7 #8 #9 #10
1) Codes 10 CPI Print 27 69 27 38 107 48 83 0
2) Codes 16 CPI Print 27 69 27 38 107 50 83 0
3) Codes 6 LPI Print 27 38 108 55 46 50 67 0
4) Codes 8 LPI Print 27 38 108 56 68 0
Are these all correct <Y/N>? Y_
(Note: no glyphs are available using these printers.)
2. What do I do if the above codes don't work (on a non-HP laser printer)?
Please call your printer manufacturer's technical support line and get codes for 6 lines per inch, 8 lines per inch, 10
characters per inch and 16 characters per inch. Use those codes instead of the ones shown above.
3. What does the "Write fault device error" message mean when I start Nova?
This happens if you're starting Nova with your printer powered off. The simple solution is to turn your printer power on and make sure printer cable is correctly connected. If you want to use Nova and you have no printer or cable attached to your computer, start Nova by typing NV CON: <Enter> instead of the usual NV <Enter> execution command.
4. How do I send Nova's output to a file on disk?
All of Nova's output can be sent to an ASCII disk file written in the \NOVA directory.
To do this, start Nova by typing NV <filename> <Enter> instead of NV <Enter>. The filename must be a legal DOS 8-letter-or-less filename, with or without an extension of up to 3 legal DOS filename characters.
For example, type NV ASTRO.TXT <Enter> to send Nova output to a file called ASTRO.TXT which will be written in the \NOVA directory.
Older DOS Report Program Printing Problems:
Astro-Scope Report
Sex-O-Scope Report
Daily Astro-Report
Monthly Astro-Report
Progressed Astro-Report
Composite Astro-Report
Contact Astro-Report
1. Why am I having problems with text pagination?
These report programs load fine and there's no problem with data entry, even with Windows 95/98 or Windows 3.1, except for one problem: You are trying to print a report on an HP LaserJet or DeskJet-compatible printer.
These programs print text that's supposed to be at the bottom of the page onto a subsequent page and then waste a lot of paper. The cure: set the laser or DeskJet printer to print at 66 lines per page. (on some printer models you can set this directly by printer control buttons on the printer itself. Other models require software commands). First check your user's printer manual.
If 66 lines per page cannot be set on printer's feature buttons, Astrolabe has a shareware utility called LSU.COM.
Note that you may already have LSU.COM in your report program's directory. Using DOS, Windows File Manager or Windows 95/98 Explorer, check the file contents of any of the above mentioned program directories to see if you already have LSU.COM. If you do not have this file, call Astrolabe. If you do have this file, exit Windows and log onto any program directory prompt of your DOS report program. Before you start any of the above mentioned DOS report programs, run LSU first:
- Turn your LaserJet or DeskJet on and wait for the Ready signal.
- As an example we'll use Astro-Scope Report:
- At the \ASTRO directory prompt, type:
LSU (and hit <Enter>)
- Use <RgtArrow> to highlight "Layout" and then hit <Enter>.
- Use <DnArrow> to highlight "sixty-six" and then hit <Enter>.
- Press <Esc> to quit to DOS.
- Start your Astrolabe DOS report program as usual.
Note: LSU set to 66 lines per page remains in your printer's
memory until you turn your printer's power switch OFF.
1. Why am I getting the message "cannot open file VENUS.OUT" (or other .OUT file) when I try to print a report?.
Select the Setup option in Aztec Astro-Report's Main Menu and set the "Force Memory Conservation" option to Y (yes). Then save this setup. Now try printing a report.
Astrolabe Reports: Professional Natal Report for Windows
1: Why are My Tools Rosette and Program background screen flashing different colors?
This occurs on a computer who's display (video) drivers are set for only 256 colors. The default graphics in PNR for Windows use more than 256 colors. When Windows is set for only 256 colors and you are using graphics which require more, Windows will try and swap around all the colors in an ineffectual attempt to simulate more than 256 colors. This is called Palette switching. This palette switching can slow down your system. On a modern computer (66MHZ or better) you may actually speed up the system by selecting a higher resolution. There are two solutions for this color flashing problem:
A: Change your video display driver to more than 256 colors (if possible). In Windows 95/98 click on Start - Settings - Control Panel. Then double click on the icon that says display. A box will pop up that says 'Display Properties' click on the tab that says 'Settings.' On this screen there is an area that says 'Color Palette.' In the drop down box there change it from '256 color' to 'High Color (16bit)' or 'True Color (24bit).' If you don't see these choices on your system, then your video card is not capable of these color resolutions and you should use option B below.
B: If you can't Increase your color resolution as stated above, then go into your PNR for Windows program and hit Control-S. This is a shortcut key that will bring up the setup screen. On the setup window click on the tab on the bottom of the window that says 'Misc.' Under 'Wallpaper' click on the button that says 'Browse' and a picture selection box will pop up. If you have never changed the wallpaper before, then the file named 'majesty.bmp' will be pre-selected. We want to change this. Select the file that says maj16.bmp this is a low resolution 16 color background wallpaper. Once you have selected maj16.bmp click on OK. The Color flashing effect should now be reduced.
2: Some of the buttons are too big, and/or not everything fits on the screen. What do I do?
This can happen on some video drivers if you have 'Large Fonts' selected. Here's how to double check this. In Windows 95/98 click on Start - Settings - Control Panel. Then double click on the icon that says display. A box will pop up that says 'Display Properties' click on the tab that says 'Settings.' On this screen there is an area that says 'Color Palette.' In the area that says 'font size' there is a drop down selection box. If this box says 'Large Fonts' then change it to 'Small Fonts.' Now restart your system, and everything should be fine.
USINGCharacter-Map Locations in the Solar Fire Fonts; Updating Documents That Use Older Solar Fire Fonts
